There may be the possibility that the Netgear router might be in the bridge mode and might not be supported by the Nighthawk router app. To resolve the issue, it is suggested to switch off the Bridge mode by using these steps:
- Open a new tab in the internet browser and go to the routerlogin.net web page.
- Enter the default username and password in the respective fields.
- Click on the Login button.
- Go to the wireless settings and uncheck the bridge mode option.
